Frequently Asked Questions

Everything you need to know about our Tea Tree Oil skin care solutions.

Are your products suitable for sensitive skin?

Yes, our products are dermatologically tested and specifically formulated to be gentle yet effective, making them suitable for most sensitive skin types.

Where are Australian Bodycare products manufactured?

While we utilize the highest quality Tea Tree Oil from Australia, all our products are developed and manufactured in Denmark to ensure the highest European quality standards.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

Are your products vegan and cruelty-free?

The vast majority of our range is 100% vegan, and we are strictly against animal testing. We never test our finished products or ingredients on animals.

What is your return policy?

We offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund, even if you have used the product.

Is the Tea Tree Oil you use sustainably sourced?

Absolutely. We only use pharmaceutical-grade Melaleuca alternifolia (Tea Tree Oil) sourced from sustainable plantations in Australia.